Privacy Policy
Winnie Couture respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an appointment, communicate with our boutiques, make a purchase, or interact with Winnie Couture online or in person.
1. Information We Collect
Winnie Couture may collect information you provide directly to us, including your name, email address, phone number, wedding date, wedding location, appointment details, gown preferences, payment information, and any other details you choose to share with us. We may also collect information related to your appointment, purchase history, communication preferences, website activity, and interactions with our emails, forms, advertisements, or customer service channels.
2. How We Use Your Information
We may use your information to:
- Book, confirm, and manage your bridal appointment
- Communicate with you about your appointment, gown interests, order, or customer service needs
- Send appointment reminders, styling follow-up, and relevant boutique updates
- Process purchases, payments, refunds, or credits
- Personalize your bridal experience
- Improve our website, services, marketing, and customer experience
- Share appointment-related offers, private sale details, or promotional updates when permitted
- Comply with legal, security, accounting, or business requirements
3. Email and SMS Communications
When you provide your email address or phone number, Winnie Couture may use that information to communicate with you regarding your bridal appointment, appointment reminders, styling follow-up, customer service updates, gown-related information, and occasional appointment-related offers. SMS consent is optional and is not required to book an appointment or make a purchase. Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe from text messages or HELP for help. You may unsubscribe from marketing emails by using the unsubscribe option included in the email, where available.
4. Mobile Information and SMS Consent
Winnie Couture does not sell or share mobile opt-in information or SMS consent data with third parties or affiliates for their own marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason. Mobile phone numbers and SMS consent information will not be shared with service providers, except for the sole purpose of operating our text messaging system and appointment scheduling. These service providers are strictly prohibited from using your mobile information for their own purposes or sharing it further.
5. Sharing of Information
Winnie Couture may share information with trusted service providers who help us operate our website, appointment scheduling system, payment processing, email communication, SMS messaging, customer service, advertising, analytics, or other business operations. We may also share information if required by law, to protect our rights, to prevent fraud or misuse, or in connection with a business transfer, merger, sale, or reorganization. We do not sell your personal information in the traditional sense.
6. Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand website activity, improve site performance, personalize content, measure marketing results, and provide a better user experience. You may adjust your browser settings to limit or block cookies, though some website features may not function properly.
7. Third-Party Links
Our website may include links to third-party websites, platforms, or services. Winnie Couture is not responsible for the privacy practices, content, or policies of third-party websites.
8. Data Security
We take reasonable steps to protect the information we collect. However, no website, system, or method of transmission is completely secure. We cannot guarantee absolute security of your information.
9. Data Retention
We may retain your information for as long as needed to provide services, manage appointments and orders, comply with legal or accounting obligations, resolve disputes, and support our business operations.
10. Your Choices
You may contact us to update your information, request assistance, or ask questions about how your information is used. You may opt out of SMS messages by replying STOP. You may request help by replying HELP. You may opt out of promotional emails by using the unsubscribe link included in the email, where available.
11. Children’s Privacy
Winnie Couture’s services are intended for adults and individuals planning wedding-related purchases. We do not knowingly collect personal information from children under 13.
12. Updates to This Privacy Policy
Winnie Couture may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
For questions about this Privacy Policy or your information, please contact Winnie Couture through our website or the location where your appointment was booked.
Website: https://www.winniecouture.com/contact/
Email: contact@winniecouture.com
Last updated: May 2026