Booking Terms & Conditions

Thank you for booking your bridal appointment with Winnie Couture. We are excited to welcome you and help you explore our collection with the guidance of a Winnie Couture bridal stylist. By reserving an appointment with Winnie Couture, you acknowledge and agree to the terms below.

1. Appointment Reservation

Winnie Couture appointments are reserved for brides who would like to explore wedding dresses, styling options, and appointment-related services at a Winnie Couture bridal boutique. Appointment availability may vary by location, date, time, and appointment type. Your appointment is confirmed once you complete the booking process and receive a confirmation from Winnie Couture or our appointment scheduling provider.

2. Bridal Suite Reservation Fee

A $18 bridal suite reservation fee is required to reserve your appointment time and fitting room. This fee is non-refundable. If you purchase a wedding gown during your appointment, the $18 reservation fee will be credited toward your gown purchase. The bridal suite reservation fee is not redeemable for cash and may not be applied to future purchases, accessories, alterations, shipping, taxes, or other services unless approved by Winnie Couture.

3. Cancellations, Rescheduling, and Missed Appointments

If you need to cancel or reschedule your appointment, please contact the Winnie Couture location where your appointment was booked as soon as possible. Because appointment times and fitting rooms are limited, the $18 bridal suite reservation fee remains non-refundable if you cancel, reschedule, arrive late, or do not attend your appointment. If you arrive late, your appointment may be shortened or may need to be rescheduled depending on boutique availability.

4. Appointment Experience and Guest Policy

Winnie Couture creates a personal and guided bridal appointment experience. Your bridal stylist will help you explore gown styles, silhouettes, details, and options based on your wedding vision. Guest limits may vary by location, appointment type, boutique capacity, or operational needs. We kindly ask that all guests respect the appointment experience, the boutique environment, and the stylist’s guidance throughout the visit.

5. Gown Availability, Pricing, and Promotions

Winnie Couture offers a curated bridal collection. Gown availability may vary by store location and is not guaranteed. Specific styles, sample sizes, colors, fabrics, customization options, accessories, and off-the-rack availability may vary. Pricing, promotions, savings, private sale offers, and appointment-related offers may vary by location and may change without notice. Promotional savings or special offers may be subject to eligibility, appointment timing, purchase timing, and other terms shared by the boutique.

6. Purchases and Special Orders

Winnie Couture is a made-to-order bridal business. Once a gown order is placed, the order may be subject to Winnie Couture’s special order policy. Customizations, rush options, veils, accessories, alterations, shipping, taxes, and other services may have separate pricing and timing. Your stylist will review applicable order details with you before purchase.

7. Email and SMS Communications

When booking your appointment, you may choose to receive email and text message communications from Winnie Couture. By opting in, you agree to receive messages from Winnie Couture regarding your bridal appointment, appointment reminders, styling follow-up, customer service updates, and occasional appointment-related offers. SMS consent is optional and is not required to book an appointment or make a purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for help.

8. SMS Opt-Out and Help

You may opt out of Winnie Couture text messages at any time by replying STOP. After opting out, you may receive a confirmation message that you have been unsubscribed.For help with text messages or your appointment, reply HELP or contact the Winnie Couture location where your appointment was booked.

9. Privacy and Mobile Information

Winnie Couture respects your privacy. Information collected during the appointment booking process may be used to manage your appointment, communicate with you, provide customer service, and improve your bridal experience. Mobile opt-in information and text messaging consent will not be sold or shared with third parties for their marketing or promotional purposes. Winnie Couture may use service providers to help operate our website, appointment scheduling, messaging, customer service, or related business systems. These providers may access information only as needed to perform services on our behalf. For more information, please review our Privacy Policy:

10. Updates to These Terms

Winnie Couture may update these Booking Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about your appointment, booking, SMS messages, or these terms, please contact the Winnie Couture location where your appointment was booked or visit our website: https://www.winniecouture.com/contact/

Last updated: May 2026